Customers, Part 2

From the podcast

This week, we dive yet again into the world of business-to-customer interactions as part of our multimonth series on the wonderful work of Chicago historian Studs Terkel! You can enjoy:

 - Cover Stories: Right Now
 - Cover Stories: You Get What You Give
 - John Capaul: Stacy Smile
 - Bill Nielsen: Customer Service Purgatory
 - Jared Mason: Public Romantic Gestures
 - Lily Be: No Conversation
 - Cover Stories: Mad World